Explore real-world AI use cases with Hardeep Rai: practical insights, Gen AI, and a customer-first approach to impact.
Tuesday, 27 May 2025
Discover real-world AI product use cases, from Gen AI/LLMs to traditional methods, focused on solving customer problems.

Join us for an engaging and practical talk exploring real-world applications of AI in product development. From generative AI and large language models (LLMs) to more traditional machine learning and data-driven techniques, this session will uncover how AI is actively being used to solve real customer problems across industries.
Rather than focusing solely on the hype, Hardeep will dive into the solution architecture behind these innovations, unpacking how organisations identify the right problems to solve and build AI products that truly add value. Expect a customer-first approach, with a focus on tangible outcomes rather than abstract theories.
Whether you’re in product, engineering, data, or leadership, this talk will offer valuable insights into what makes AI successful in the real world—not just in labs or tech demos.
About Hardeep Rai
With over 20 years of experience in data and analytics, Hardeep has worked across multiple sectors and roles, from hands-on data science to leading cross-functional teams. His career began in what was once called "advanced analytics", a discipline that laid the groundwork for today’s AI revolution.
Currently working in Data Platform & Machine Learning at Sage, Hardeep brings a rich perspective on how to scale AI solutions, build impactful teams, and turn complex data into meaningful outcomes. His approach is rooted in real-world delivery, bridging the gap between innovation and practical business needs.